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<p>If your order has not arrived, please check your email and any tracking updates to verify whether there has been a delay in shipping. If the package is showing as delivered and you still haven&apos;t received it, or if there is no tracking update, reach out to us with your order number, and we will investigate the matter further. It is helpful if you can verify and provide the correct shipping address to ensure we have the right information on file.</p>

If your order has not arrived, please check your email and any tracking updates to verify whether there has been a delay in shipping. If the package is showing as delivered and you still haven't received it, or if there is no tracking update, reach o

What should I do if my order hasn't arrived?

Shipping

How do I make a return?

How long does it take to process a return?

What should I do if my return has only partially been refunded?

How can I return an item and get a return shipping label?

Can Commando products be returned if they are purchased from an outside retailer?

Can I process an exchange for an order I placed through Facebook?

What is your return policy?

International Returns and Exchanges

Returns and Exchanges

How can I report an issue with a Commando product that I have purchased?

Reporting damages

When will my order ship?

How do I track my order?

What mail carriers do use?

Do you offer free shipping?

Where do you ship?

What if my package doesn't arrive in the estimated time frame?

What are your shipping charges for International orders?

What do I do If I put the wrong shipping address on my order?

Holiday Shipping Cutoffs

What is Route Package Protection

How does Route Package Protection work?

What are Route's terms and conditions?

If I return my order, will I be refunded the amount paid for Route insurance?

How do I file a claim for my lost, stolen, or damaged package?

What if I purchased Route Insurance by accident?

Route Package Protection

Can I unsubscribe from the email list?

Commando Email List

What should I do if I have altered or plan to alter a Commando product?

Alterations

How do I cancel my order?

What is Shopify Pay?

When will I receive my E-Gift Card?

How do I get the introductory discount for a first-time purchase?

Discount Codes & Promotions

SMS Discount

Orders and Payment

What should I do if my order hasn't arrived?Updated 10 months ago