What Happens if an Item in My Order Is Sold Out?Updated 7 days ago
We do our best to keep inventory up to date, but in rare cases, an item may sell out before we’re able to fulfill your order. If this happens, here’s what you can expect:
You’ll Receive a Full Refund
If we discover that the item you ordered is no longer in stock, we’ll automatically issue a full refund to your original payment method. You’ll receive a confirmation email as soon as the refund is processed.
Why Did This Happen?
Occasionally, due to high demand or a system update delay, an item may show as available on the website even though it has sold out. We sincerely apologize for any inconvenience this may cause.
Next Steps
Your refund will be processed immediately, though it may take 5–10 business days to appear on your bank or credit card statement, depending on your financial institution.
If the item becomes available again, feel free to place a new order—or reach out to us and we’ll be happy to notify you if it’s restocked.
Need Help Finding an Alternative?
We’re happy to help you find something similar! Please contact our Customer Experience team at [email protected], and we’ll be glad to assist you.