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How do I exchange for a new style?Updated a day ago

Want to exchange for a completely different style? We make it easy — and you’ll even get a 10% bonus credit when you shop now!

How to Get Started

  1. Go to the Commando Return Portal
     Head over to our Return & Exchange Portal.

  2. Find your order
     Enter your email address and purchase order number (PO #) from your order confirmation email.

  3. Select your item
     Click the item you’d like to return, choose a reason for the return, and add any notes if needed.

  4. Choose your return option

    • If you're switching to a different size or color of the same item, select that.

    • If you'd prefer a completely different item, choose Return item instead.

  5. Continue and select “Shop Now”
     Once your return is set, you’ll see an option to Shop Now with your refund — plus a 10% bonus credit.

  6. Shop and checkout
     You’ll be redirected to our website to choose your new item(s). After selecting your style, color, and size, proceed to checkout.


     If your new item(s) cost more than your return credit, you’ll be asked to enter your payment information at checkout.


  7. Choose your exchange method
     You'll be prompted to select one of the two exchange options:

    • Instant exchange (we ship your new item right away and hold $1 — just return the original within 14 days), 

    • Regular Exchange (we ship the new item once your return is in transit).


  8. Check your email inbox. A confirmation email will be sent with your return and exchange details. If you selected "Instant Exchange", note that your item(s) will ship within 1-2 business days after processing your exchange.


  9. Retrieve your return label
     Find your Return Confirmation email, and click "view your return":

    • Print a prepaid label and packing slip for mailing your return or Generate a QR code (available to download only on the same day the return is submitted).

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