How do I exchange for a new size or color?Updated a day ago
Need a different size or color? No problem! Here’s how to process your exchange using our easy online return system:
Step-by-Step Guide
Visit the Commando Return Portal.
Go to our Return & Exchange Portal.Find your order
Enter the email address used at checkout and your purchase order number (PO #- you can find this in your order confirmation email or on your order slip).Select the item(s) you want to exchange.
Once your order appears, click the item you'd like to exchange and select the reason for the return.Choose your new color or size.
Click “Exchange item” to confirm.Repeat if needed.
If you’re exchanging more than one item, repeat the process for each.Choose your exchange preference.
You’ll be prompted to select one of two exchange options:Instant exchange (we ship your new item right away with a $1 temporary hold — you must return the original item within 14 days), or send my exchange after I return (we'll ship your exchange once your return is marked in transit by the mail carrier).
Submit your return.
After confirming your details, click “Submit return.”Check your email.
You'll receive a Return Confirmation Email with instructions and a link to view your return.
Select your return shipping method.
Open your Return Confirmation Email and click “View return”. From there, you can either:Print a prepaid shipping label and packing slip, or Download a QR code (only valid to be saved the day you submit the return)