Route offers premium package protection for your Commando order, giving you peace of mind in case of any unfortunate incidents such as lost, stolen, or damaged packages during transit. Route Package Protection is an added layer of security for your o
When you opt for Route Package Protection, you have the assurance that your order is covered in case of any mishaps during shipping. If you need to file a claim, simply reach out to the Route team, and your claim will be reviewed for approval within
It's important to note that if your order does not have Route Package Protection, Commando is not liable for any lost, stolen, or damaged items during shipping. Route's terms and conditions provide clear guidelines on how the protection service works
No, Route's Package Protection is non-refundable. Once the order is shipped and received it can not be returned/refunded.
If you insured your order with Route Package Protection at checkout, you will receive a confirmation email from Route with a link to file a claim. Filing a claim can be done through the Route Claims Portal. You can file claims for lost, stolen, or da
Please reach out to us at [email protected] within one hour of placing your order and we'd be happy to remove the Route charge from your order.