Have a question? Our Customer Experience team is here to help!

Conversations may be retained for quality assurance purposes. By using this feature, you consent to our Privacy Policy.

Home

Commando

<p>Orders placed through Facebook or Instagram are not eligible for exchanges or store credit.&#xA0;</p>

Orders placed through Facebook or Instagram are not eligible for exchanges or store credit.

Can I process an exchange for an order I placed through Facebook?

Returns and Exchanges

How do I make a return?

How long does it take to process a return?

What should I do if my return has only partially been refunded?

How can I return an item and get a return shipping label?

Can Commando products be returned if they are purchased from an outside retailer?

What is your return policy?

International Returns and Exchanges

How can I report an issue with a Commando product that I have purchased?

Reporting damages

When will my order ship?

How do I track my order?

What should I do if my order hasn't arrived?

What mail carriers do use?

Do you offer free shipping?

Where do you ship?

What if my package doesn't arrive in the estimated time frame?

What are your shipping charges for International orders?

What do I do If I put the wrong shipping address on my order?

Holiday Shipping Cutoffs

Shipping

What is Route Package Protection

How does Route Package Protection work?

What are Route's terms and conditions?

If I return my order, will I be refunded the amount paid for Route insurance?

How do I file a claim for my lost, stolen, or damaged package?

What if I purchased Route Insurance by accident?

Route Package Protection

Can I unsubscribe from the email list?

Commando Email List

What should I do if I have altered or plan to alter a Commando product?

Alterations

How do I cancel my order?

What is Shopify Pay?

When will I receive my E-Gift Card?

How do I get the introductory discount for a first-time purchase?

Discount Codes & Promotions

SMS Discount

Orders and Payment

Can I process an exchange for an order I placed through Facebook?Updated 10 months ago